Account

Delete Your Account

How to delete your Club Royale account and what happens to your data.

In the app or on the website

  1. Log in to your account.
  2. Open My Profile.
  3. Scroll to Delete Account, confirm with your password and tap Delete My Account.

Upcoming bookings must be cancelled first, and any refund in progress must be completed.

Go to My Profile

If you can't log in

Email info@palaisroyaleindia.in from your registered email address with the subject "Delete my account".

What is deleted

  • Your login, name, email address and phone number
  • Guest names, contact details, photos and identity documents on your bookings
  • Saved bank or UPI details from refund requests
  • Your app notification token

What is kept

Booking and payment records, without your personal details, are kept for at least 3 years for legal and accounting purposes.